![]() ![]() She REFUSED to sell them to me as sets (as they were clearly marked and hung) telling me I would have to pay separately for all 4 pieces instead of the 2 as were offered for sale. At least at Belk they are) when she went to remove the sensors from my sets she saw additional price tags on them? The manager was called and she explained to me that they had just then? Received an email stating that these particular pajamas were Mismarked and should be sold as separates. I was fine with paying the $1 more than my daughter did the the same item (even though the customer should ALWAYS be right and taken care of. I understand this as I am a manager (5 years) for Belk Dept stores. The cashier explained to me that they came in separately and were already priced. Before she left I realized the tags on my 2 sets were priced $14.99 instead of the $13.99 that she paid. My daughter went through the checkout first, paid for hers and was ready to leave the building while I paid. These sets were sensored together with tags and marketed so. I frequent Ross monthly (at least) I had to bring my Daughter to Vanderbilt for an appointment and stopped in the 100 Oaks locations (South of Nashville) we found 2 piece pajama sets priced $13.99. That would be helping out and taking pride in where you work. Why isn't Alejandro out in the store tidying up at least. I felt dirty in the store and I will warn my friends and family about my experience today. ![]() I will come one more time and if it is in this condition I will never come again. He did not seem concerned about what I was saying except to say that he was sorry I was not happy and that I was welcome to file a complaint. Cashiers do not pick up socks, etc., "That's just the way we work." REALLY. Check out counter had two different puddles of maybe sanitizer on it and Alejandro even put his clipboard on one. Shelves look like they have not been straightened for days. Probably at least 25% of the shelves are empty. TODAY this store #2320 is in horrific condition:įilthy floors with socks and other items on the floor with face masks and paper. I have shopped Ross all over and have always enjoyed my experiences. I waited probably almost 30 minutes in line to buy my items. I was at this beautiful store on the first day they were open. ![]()
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